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Quick answers to common questions about Ghost CRM.
Go to Settings > Billing and select the plan you want to upgrade to. Changes take effect immediately.
Yes, you can cancel anytime from your account settings. Your access continues until the end of your billing period.
We accept all major credit cards (Visa, Mastercard, Amex) and ACH transfers for annual plans.
We offer a 14-day money-back guarantee for all new subscriptions. Contact support for assistance.
Use the Import tool in Settings to upload CSV files or connect directly to Salesforce, HubSpot, or other CRMs.
Go to Settings > Team and click 'Invite Member'. Enter their email and set their permissions.
Yes! Go to Settings > Pipeline to add, remove, or reorder stages to match your sales process.
Most teams are up and running in under 30 minutes. Our onboarding wizard guides you through each step.
Our ML model analyzes historical data to predict which leads are most likely to convert based on behavior patterns.
Yes! Use our workflow builder to automate tasks like follow-ups, stage transitions, and notifications.
Connect your email and we'll automatically track opens, clicks, and replies for all sent messages.
Yes! Download our mobile app for iOS or Android to manage your pipeline on the go.
We integrate with Gmail, Outlook, and any IMAP/SMTP email service.
Go to Settings > Integrations and connect Google Calendar or Outlook Calendar with one click.
Yes! Connect Ghost CRM to 5,000+ apps through Zapier to automate your workflows.
Absolutely! Use our REST API to build custom integrations. View our API documentation for details.
Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II certified.
Data is stored in secure data centers in the US and EU, depending on your account location.
Yes, you can export all your data in CSV or JSON format anytime from Settings > Data Export.
Yes, we're fully GDPR compliant and offer data processing agreements for EU customers.
Check your email connection in Settings > Integrations. You may need to reconnect or update permissions.
Click 'Forgot Password' on the login page and we'll send you a reset link via email.
Try clearing your browser cache or using a different browser. Contact support if issues persist.
Email support@boocrm.com with details about the issue and we'll investigate immediately.
Our support team is ready to help you with any question.
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